Request a refund

We read every refund request. Before you submit, please consider emailing thorimapp@gmail.com first — most issues are something small we can fix in one reply. If you'd rather just have your money back, fill in the form below. Honest answers help us improve.

Email address used at checkout *

We check this against your purchase record. If we cannot find it, we cannot process a refund.

Amount you paid (EUR) *

Just confirms you remember the purchase.

Approximate date of purchase *

Primary reason for refund *

What specifically did not work for you? *

Minimum 20 characters.

Did you email thorimapp@gmail.com to try to sort it out first? *

Yes No

If yes, what was the outcome of that conversation? (optional unless answered yes)

What would have made Thorim worth keeping for you? *

By submitting you confirm the information above is accurate. We review within 2 working days.

Request a refund

Refund request received